Asheville, NC Thursday, November 10, 2005
7:58 AM
COVER STORY: Woman fishing for the recipe for
success
published March 14, 2005 6:00 am
ASHEVILLE - Amy Beard loves her lobster.
She's betting a lot of money that others in the mountains
will share her passion for the crustacean delicacy from
Maine, 1,000 miles away from Western North Carolina.
"When you ask about starting a lobster restaurant, a lot
of people look at you like you're crazy," Beard said.
Beard has no experience in the food business. She has
never even worked as a waitress. But she does bring her
business savvy as a former software executive in Silicon
Valley and enough stock options with which to write her own
future.
"Are you really sure about this?" Jan Derr asked when he
first heard her idea for a new restaurant for downtown
Asheville.
"I wanted to make sure she was serious," said Derr who's
done woodwork for several restaurants. "But she's very
intelligent, and she's got it together."
Beard gathered a team of Asheville professionals to
design and build the business of her dreams.
And from what was only an idea last summer, her dream
plus about $1.1 million in investment has grown into The
Lobster Trap, a restaurant set to open this week on Patton
Avenue, where Maine lobsters and seafood will be flown in
fresh to the mountains, to tempt local appetites as well as
tourists.
Education of an entrepreneur
Along the way, Beard ignored the common myth that new
restaurants are almost guaranteed to fail in their first
year.
"It shouldn't be rocket science," she said, but she had
to quickly educate herself about her new business.
She thought $200,000 might be enough to open an eatery,
but she was turned down when she first approached the Grove
Arcade about leasing space for a restaurant.
"That was the best thing that could have happened," she
said.
She did her homework and began talking to people around
town, especially members of the Asheville Independent
Restaurants Association.
"The No. 1 piece of advice I got was 'buy your own space
so you have an exit strategy,'" Beard said. "The up-fit is
so expensive that if you don't own the space, you're just
giving your money away."
But that advice doubled her initial stake at once. She
found a 3,000-foot space on Patton Avenue and paid $400,000,
but she figured it was still the cost of residential space
in the downtown.
"It looked like a good investment," she said.
Beard also invested in the talent who could turn that
space into a new restaurant. She found her general manager
in Tres Hundertmark, who had been a chef at Churchill Downs
in Louisville, Ky., and headed casino restaurants in Biloxi,
Miss., overseeing staffs of 110 workers.
Designing a successful restaurant is as much about focus
as food, Hundertmark said.
"What happens with a lot of restaurants is the chef
builds only on his reputation, but you can't deposit passion
in the bank. You have to make smart business decisions,
rather than artistic decisions," he said. "You can't put
things on the menu just because you like them, but your
customers don't."
Beard and Hundertmark want to tempt local palates with
fresh seafood, steamed or grilled as it's prepared in the
casual lobster shacks that dot the coast of New England like
barbecue joints in the South.
It takes a team
While Hundtermark worked on the food, Beard recruited
more professionals to handle other details.
"Amy is really sharp. Instead of trying to do it herself
and think she would be saving money, she found the right
team," said Patti Glazer of Glazer Architecture.
Beard calls Glazer the "Code Queen," able to steer
contractor Rick Fleming and engineer Jerome Hay through the
intricacies of building a commercial kitchen with vents and
floor drains in an occupied building.
Derr and his Place Ways Woodworking studio came on board
to create a classy yet casual atmosphere with his detailed
craftsmanship. The theme of The Lobster Trap is where the
mountains meet the sea, harking to the famous trail that
crosses North Carolina from the Blue Ridge to the Outer
Banks.
To create a boatlike bar, Derr looked over maritime
magazines. He picked out native white oak and chose nice
warm tones for the color. "It's very dramatic with a lot of
compound curves," he said.
Beard, 33, fell in love with Asheville the first time she
drove her RV through town about three years ago. A
whitewater enthusiast and avid outdoorswoman, she was drawn
to the mountains, while the downtown reminded her of her
native Portland, Maine. She pulled into the Renaissance
Asheville hotel parking lot and walked down to Beverly-Hanks
to buy the first house she found on the market. She taught
for a year at Asheville High School, then looked again at
her options.
She had the resources to invest in most any business, but
she wanted to provide a fun place for people to gather, eat
and enjoy.
"Asheville is a great place to open a business. Everybody
you talk to is really appreciative being here. We feel very
lucky to live here," she said.
Asheville is whetting its appetite for good lobster,
Hundertmark believes, as The Lobster Trap got good notices
at culinary events around town this fall and winter.
"I think everybody is ready for us to open."
WHAT ARE THE ODDS?
Amy Beard, proprietor of The Lobster Trap, is bucking the
notion that most new restaurants are doomed to fail in the
first year.
The NBC reality show "The Restaurant" touted the supposed
fact that 90 percent of new eateries will go belly up within
months, but researchers find no evidence of such failure.
A three-year study by Ohio State University researchers
found that just more than half the new restaurants failed in
Columbus, Ohio, from 1996 to 1999.
A 1991 study by hospitality professors at Michigan State
University and Cornell University found a failure rate of 57
percent over three years, and up to 70 percent after a
decade.
That's still a high risk, but no where near the
conventional wisdom that 9 out of 10 restaurants will be
cooked within a few months.
- Dale Neal
please leave a small hole for 2-3" of tips
JOHN FLETCHER/Staff Photographer
Amy Beard, owner of the Lobster Trap, moves a table in
the new kitchen as she prepares for the new restaurant
opening in downtown Asheville.
John Fletcher/Staff Photographer
Amy Beard, center, offers a lobster bisque and seafood
pot pie to Judge Michael Parker, left, and Charles Nesbitt,
right , at the Asheville Area Chamber of Commerce's 13th
annual Culinary Showcase in February at the Grove Park Inn.
JOHN FLETCHER/Staff Photographer
Amy Beard works with Gabe Aucott on the new bar shaped
like a boat, which graces The Lobster Trap restaurant that
will open on Patton Avenue.
SPECIAL TO THE CITIZEN-TIMES
Tres Hundertmark, left, lobster boat captain Tom Martin
and Amy Beard enjoy an outing on Martin's boat off Portland,
Maine, where the seafood will come for Beard's new
restaurant The Lobster Trap, opening up soon in downtown
Asheville.
SPECIAL TO THE CITIZEN-TIMES
Chef Tres Hundertmark gets a feel for the Maine waters
where lobster will be caught and flown fresh to Asheville
for his cooking at The Lobster Trap.
Web Extra chatter
For a photo gallery of Amy Beard catching lobsters in
Maine and at The Lobster Trap restaurant, see this story at
CITIZEN-TIMES.com.